From 15 February 2016, the EU Online Dispute Resolution (“ODR”) platform will come into operation for businesses and consumers. It is intended to allow consumers and traders to settle online dispu...
European Court of Justice has declared Safe Harbor invalid
On 6 October 2015 the European Court of Justice issued a judgement in favour of a private individual Mr Schrems, against Facebook, declaring as inadequate the protection provided by the US safe harbou...
New Consumer Rights arrive on 1 October 2015
Consumer law is changing as the Consumer Rights Act (CRA) comes into force on 1 October 2015. The law will be clearer and easier to understand, meaning that consumers should be able to buy and busines...
Consumer Contracts Regulations 2013
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 come into force on 13 June 2014 to replace the Consumer Protection (Distance Selling) Regulations 2000 and th...